RAL Networking issues
Ongoing There is a recurring problem with the RAL Network which periodically prevents connections to the site network (and therefore DAaaS) whilst it is occurring. This is being investigated by Digital Infrastructure. Your workspaces and data should be unaffected by these network outages and you should be able to access them once the issue has subsided.
Help
Which credentials do I use?
This service uses the same credentials that you use to login to the STFC User Office.Your username is the email address that you registered your account with.

I can't login?
If you have trouble logging in, please try using the STFC User Office Login Page.From there, you will be able to reset your password if necessary.

What about Federal credentials?
If you have Federal credentials and have linked them to your STFC User Office account, then you can login with those. However, we recommend that you use your STFC User Office credentials for all logins because not all services allow Federal logins eg. IDAaaS Workspaces.

I still need help
If you still need help, please contact supportanalysis@stfc.ac.uk

Please note that we use cookies that are necessary for the functioning of the website and nothing else